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My Story

Many of my customers spend hundreds of dollars a day in pay per click advertising and rely on their web sites to generate sales leads. If their web site goes down, we don’t want to pay for traffic to a dead site, and we’re missing out on leads. So we need to pause our adwords buy and get the site back up as soon as possible, which means we need to know it’s down. I monitor with Zenoss Core and the check_http plugin so that I can be alerted when problems arise.

I have one web site with a historical outage problem and Zenoss provides me with the data to know the site goes up and down frequently. Most outages occur at non-peak times and for short intervals, but recently it went down during business hours.

By the time my customer called to tell me the site was down, I had known for five minutes, and I was able to say, “I know. We’re looking into it.” My next move was to pause our Google Adwords. When the site came back up 35 minutes later, we returned to business as usual.

I also collect performance data on my web sites so I can track load times for sites over time as well as load times for different hosts.

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I cover the check_http plugin in my book Zenoss Core: Network and System Monitoring.